Thursday, March 06, 2008

Buzz Kill

I haven't had too much of a nightmare with health insurance. For one thing, we have great coverage via DPS and for another DPS has insurance guys who, if nothing else, can explain why we have to pay (it comes a lot easier hearing that from them than from the doctor's office where they just want me off the phone or from the insurance company where they are annoyed that I am calling in the first place).

Therefore I shouldn't have the makings of a headache right now.

However, I do. Because we got a bill that we shouldn't have for Jack's first appointments.

This is Steve's least favorite part of me. I start feeling the pressure of an annoyance before it's been proven that it's annoyance.

His point, which is quite valid, is that even if it does become as bad as I fear, I've wasted that extra two weeks of worry on it when I didn't really have to start feeling bad about it until it really was a problem. *snort*

It doesn't help that we spent twenty minutes in small group last week discussing MY pediatrician's office's complete failure to provide customer service or any sort of... logic or help or... anything.

So we're just using their own system against them. It takes two weeks to get a response? Okay, well, I'm certainly not paying until it's cleared up. And, seriously I don' t think they have any leg to stand on. I think the worst that can happen is that I will have to somehow be the liason between the doctor's office and insurance. That is a pain. But if it happens, I'm leaving this office and being vocal about it and going somewhere that makes sense.

So. Not going to worry about it. It will spur me to figure out the hospital bill that I don't think I'm supposed to pay either by calling good ole' insurance specialists Dick and Larry in the morning.

2 comments:

Juliana Shain said...

One word: Sicko.

Creative Mama said...

dr. hu (caiah's pedia) freaking awesome office... only slight issue... it's in arcadia... but it's NEVER been a problem soo far...